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Key by Amazon is a delivery service that gives secure access to customer's garage, home, and car trunk to help prevent packages from being stolen. I worked as a visual designer for smart home and garage delivery launches. My design includes product landing and detail pages, How-to guide, In-App experiences, Prime-day and other holiday promotional materials such as banner, emails, and social media posts.
Situation: Increase customers aware of the brand
Task: Reward first time Key Delivery service users
Action: Create banners place on landing pages on desktop, mobile, and the in-app experience.
Result: Increased 5% click-through rate of the banner to the product page. Product rating increased. App rating increased from 3.5 to 4.2. The manager liked my work and extended my contract, and I helped her get promoted.
Project length: 9 months (Maximum time for an Amazon contract.)
Working for Amazon had developed my leadership skills:
Product landing page redesign
I concept and restructured the product landing page which drives higher conversion rate. I presented conceptual design ideas, and decisions to the team before the product launch on a daily basis.
Before
x Top banner doesn't look clickable
x Hard to find CTA
x Informations are too crowded
x Hard to find features and benefits of the service
Click to see it in full-screen on inVision
After
✓ Top banner is clickable
✓ Informations are organized
✓ Easy to find features and benefits of the service
✓ Easy to find features and benefits of the service
Click to see it in full-screen on InVision
Image processing & visual design works
Over the 9 months working at Amazon, I designed 100+ banners and illustrations for Amazon for our new product launches.
Instructional Illustrations
These are my illustrations to explain how our product works. Ask me for more illustrations.
Graphic Design (Ads) Placement on Amazon.com
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Internal Award Badge Design (For fun)
Designed an Internal Amazon Award Icon for employees who participate in volunteering with Second Harvest Food Bank.
Amazon Mascot: Peccy
App design by request only currently confidential. Please schedule a video chat to talk more.
Thank you!
With my lovely team
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